Privacy policy

Effective Date: March 28, 2026

Vacuums and More ("we," "us," or "our") operates the website evacuumsandmore.com and three retail store locations. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping and billing addresses, and payment information when you place an order or contact us.
  • Order Information: Products purchased, order history, and transaction details.
  • Browsing Information: IP address, browser type, device information, pages visited, and referring URLs, collected automatically through cookies and similar technologies.
  • Communications: Information you provide when contacting us via email, phone, or our contact form.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders, including shipping and payment processing
  • Communicate with you about your orders, inquiries, and customer service requests
  • Send promotional emails about new products, sales, or special offers (you may opt out at any time)
  • Improve our website, products, and customer experience
  • Prevent fraud and maintain the security of our website
  • Comply with legal obligations

3. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business, including:

  • Payment processors (to complete transactions securely)
  • Shipping carriers (to deliver your orders)
  • Email marketing platforms (to send communications you have opted into)
  • Website hosting and analytics providers (to maintain and improve our site)

These service providers are contractually obligated to use your information only for the purposes of providing services to us.

4. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. These may include:

  • Essential cookies: Required for the website to function (shopping cart, checkout, account login)
  • Analytics cookies: Help us understand how visitors use our site so we can improve it
  • Marketing cookies: Used to deliver relevant advertisements and measure campaign effectiveness

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. Our website uses SSL encryption for all data transmissions. Payment information is processed through PCI-compliant payment processors and is never stored on our servers.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Correct any inaccurate or incomplete information
  • Request deletion of your personal information, subject to legal and business retention requirements
  • Opt out of marketing emails at any time by clicking the "unsubscribe" link in any email or contacting us directly

To exercise any of these rights, please contact us using the information below.

7. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will promptly remove it.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party site you visit.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:

  • Phone: (888) 429-8828
  • Email: sales@evacuumsandmore.com
  • Mailing Address: Vacuums and More, 1540 Pleasant Valley Rd, Ste F, Manchester, CT 06042
  • Hours: Monday–Saturday, 10:00 AM – 6:00 PM EST